- Helpdesk support
- Patch management
- Business applications support
- Hardware and systems support
- Vendor management
- Security management
- Asset management
- Troubleshooting
- Analytics
- Monitoring system health
The Lume Solution Center is built entirely for your convenience and peace
of mind. With expert knowledge across a wide range of applications and hardware, we’ll manage, support, and protect your IT assets and data to enable business growth.
From ticket submission to long-term prevention, Lume’s streamlined support process resolves issues quickly and reduces your IT costs.
Log an issue with Lume using your preferred communication channel.
Backed by industry-leading SLAs, Lume’s local technical team is ready to consult, not just respond to your issues.
Your issue isn’t just fixed, it’s understood. We confirm resolution with you, because support should feel like a partnership, not a transaction.
We regularly review all support tickets to identify patterns and develop proactive strategies that
prevent issues from recurring.