The Power of Artificial Intelligence
We harness the power of AI to automate processes that eliminate the need for manual intervention.
AI means quicker response rates and simpler solutions, saving you time and money.
Third-Party Vendor Management
Think of Lume as a central hub that connects you to all your technology providers.
We’ll navigate high-level conversations with software, hardware, and internet providers so you don’t have to.
Our industry-leading SLAs expedite your time to resolution.
With a clear-cut, mutually agreeable understanding of our services upfront, you’ll know what to expect, when, and from whom.
Online Ticketing Platform
Need support? Send us an email, access our online ticketing system, or open the Lume Support widget on your desktop.
With an open ticket, we can improve resolution times and guarantee accountability.
How do we do it?
As your IT partners, we’ll manage all your tech-related processes—from setup to support—all from the same safe, convenient location.
Here’s what you can expect from the Lume Solution Center:
• Monitor Systems
• Helpdesk Support
• Security Management
• Asset Management
• Vendor Management
Your job is hard enough without having to worry about password resets, configuration challenges, and other IT-related issues.
Let our expert team of IT consultants take care of your IT infrastructure so you can focus on what matters most: building your business and serving your customers.