- Helpdesk support
- Business applications support
- Hardware and systems support
- Vendor management
- Security management
- Asset management
- Monitoring system health
The Lume Solution Center is built entirely for your convenience and peace
of mind. With expert knowledge across a wide range of applications and hardware, we’ll manage, support, and protect your IT assets and data to enable business growth.
As your IT partners, we’ll manage all your tech-related processes— from setup to support. Here’s what you can expect from the Lume Solution Center.
Our industry-leading SLAs expedite your time
to resolution. With a clear-cut, mutually agreeable understanding of our services upfront, you’ll know what to expect, when, and from whom.
We harness the power of AI to automate processes that eliminate the need for manual intervention. AI means quicker response rates and simpler solutions, saving you time and money.
Think of Lume as a central hub that connects you to all your technology providers. We’ll navigate high-level conversations with software, hardware, and internet providers so you don’t have to.
Need support? Send us an email, access our online ticketing system, or open the Lume Support widget on your desktop. With an open ticket, we can improve resolution times and guarantee accountability.