As an extension of your team, we'll help you co-manage your technologies safely and responsibly.
We harness the power of AI to automate processes that eliminate the need for manual intervention.
AI means quicker response rates and simpler solutions, saving you time and money.
Think of Lume as a central hub that connects you to all your technology providers.
We’ll navigate high-level conversations with software, hardware, and internet providers so you don’t have to.
Our industry-leading SLAs expedite your time to resolution.
With a clear-cut, mutually agreeable understanding of our services upfront, you’ll know what to expect, when, and from whom.
Need support? Send us an email, access our online ticketing system, or open the Lume Support widget on your desktop.
With an open ticket, we can improve resolution times and guarantee accountability.
As your IT partners, we’ll manage all your tech-related processes—from setup to support—all from the same safe, convenient location.
Here’s what you can expect from the Lume Solution Center:
• Monitor Systems
• Helpdesk Support
• Security Management
• Asset Management
• Vendor Management
Your job is hard enough without having to worry about password resets, configuration challenges, and other IT-related issues.
Let our expert team of IT consultants take care of your IT infrastructure so you can focus on what matters most: building your business and serving your customers.
"Our partnership with Lume is a true value-add for our organization. The Solution Center allows Lume’s team of experts to effectively manage our IT needs while rapidly responding to all troubleshooting problems that may arise."
Need a hand?
We’ll visit your workplace to hook you up and keep you connected.
Want to pay as you go?
We’ll only bill you for the minutes we spend resolving your issue.
Want to talk about it?
We’ll help you troubleshoot issues online or over the phone.