By: Tom Gilmore Every business leader wants to maintain efficient IT operations while controlling costs without the headache. But how, exactly? To separate ourselves—and your business—from the competition, we deploy an intentional, active, and purpose-driven mindset to create the ultimate customer experience with our outsource helpdesk support.  Here’s how our helpdesk solutions can benefit you and your business:  Streamline Operations…

By: Tom Gilmore  Rolling out large-scale hardware and software deployments can feel like navigating a maze of costs, delays, and unexpected challenges. Without the right partner and strategy, it’s easy for budgets to spiral and timelines to slip. But it doesn't have to be that way. With the right approach, your business can achieve seamless, cost-effective rollouts—and Lume Strategies is…

As a Microsoft licensing partner and expert in New Commerce Experience (NCE), Lume Strategies is here to keep you informed on major upcoming changes that could impact your organization’s Microsoft ecosystem. Microsoft is planning several licensing changes, including the phase-out of Windows 10 in 2025, the decoupling of Teams from standard licensing, and updates to NCE policies. Here's what you…

As 2025 approaches, businesses using Microsoft products such as Windows 10 and Office are facing a significant change. Microsoft is set to retire and end support for a range of these products, meaning they will no longer receive security updates, patches, or technical support. For organizations still relying on these products, it’s crucial to plan ahead to avoid potential disruptions…

Stay in Touch with IT: Top Ten IT Blogs and Sites to Follow Trends like cybersecurity and work-from-home strategies remain top of mind among many organizations. We understand as times continue to change, so does the IT industry and infrastructure around us. At Lume, we collected some of the top IT blogs and resources for you to explore during these…

As we approach the end of support for Windows 10 next year, it's crucial to start planning your upgrade to Windows 11. Microsoft’s announcement marks a significant transition, and at Lume, we are here to ensure your systems remain secure and up-to-date during this change. Upgrading to Windows 11 involves new requirements, such as the Trusted Platform Module (TPM), adding…

Maze Ransomware has been in the headlines non-stop ever since it was first reported in May 2019, when its authors used “Missed package delivery” and “Your AT&T wireless bill is ready to view” emails to trick recipients into opening messages with malicious payloads. Maze has been used to attack individual companies, governments, and increasingly – and perhaps most worryingly –…

Microchips have become an integral part of twenty-first-century technology. Although small in size, these sets of electronic circuits printed on silicon wafers have proved their value to the world of IT. From phone and laptop manufacturers to cars and medical equipment, microchips serve as the processors for these everyday products. They are implanted in our favorite devices to help them…

By Michael Hensley, Director of Professional Services Like millions of other people in the world, I’m looking forward to ridding my hands of 2020 and starting fresh in the new year. While the pandemic has left an indisputable mark on our planet, recent advancements in technology have provided much-needed hope and optimism for the future. When looking ahead to the…

Data privacy and security are two initiatives that have become top priorities for business and IT leaders around the world in recent years. While maintaining a secure environment is critically important in safeguarding an organization’s private information, the shift to a remote workforce has allowed cybercriminals to cause significant business disruption. For months, hackers have effectively taken advantage of employees’…