We take pride in helping your staff reach a greater understanding of their technical capabilities, while also easing workloads and reducing technology-related confusion that arises in the day-to-day.
Whether it’s a question about usernames and passwords or providing a deeper analysis of operating systems, Lume specialists believe in a friendly, concierge-like service approach.
We want our customers to feel comfortable with their IT infrastructure and to consider us a partner and go-to resource for all IT needs.
Our multi-tiered support center can be reached by phone or the web, providing value and convenience.
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The hardware
- On-demand availability
- One-to-one engineer access
- Uptime monitoring
- System training
- Hardware optimization
- Managed security
- Architectural planning and implementation
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The security
- Trouble ticket and conflict resolution
- Scheduled proactive maintenance
- Business application management
- Business system management
- Managed security
- Consulting services
- Architectural planning and implementation