We all know that losing access to mission-critical processes and essential operations can be detrimental to business performance. From system failure and network outages to cyberattacks and human error, many factors can contribute to system downtime. And identifying these problems within your IT infrastructure can prove to be time-consuming and expensive. But are you aware of just how much money…

The progression of the twenty-first-century tech ecosystem has delivered significant improvements to the way our businesses operate. But in today’s day and age, we all know how stressful and confusing technology can be. Whether you’re looking to establish your organization’s cloud-based presence, troubleshoot your employees’ tech problems, or protect your business from cybersecurity threats, the slew of technological “to-do’s” can…

By Michael Hensley, Director of Professional Services Like millions of other people in the world, I’m looking forward to ridding my hands of 2020 and starting fresh in the new year. While the pandemic has left an indisputable mark on our planet, recent advancements in technology have provided much-needed hope and optimism for the future. When looking ahead to the…

Data privacy and security are two initiatives that have become top priorities for business and IT leaders around the world in recent years. While maintaining a secure environment is critically important in safeguarding an organization’s private information, the shift to a remote workforce has allowed cybercriminals to cause significant business disruption. For months, hackers have effectively taken advantage of employees’…

By Michael Hensley, Director of Professional Services Ready for the eye-opening stat of the day? Since the start of COVID-19, the FBI and its IC3 (Internet Crime Complaint Center) has reported a 300% increase in reported cybercrime activity. This starting rise in the frequency of cyberattacks has prompted companies—especially those with vulnerable networks due to increases in work-from-home activity—to enhance…

By Michael Hensley, Director of Professional Services As cyberattacks have become increasingly prevalent in recent years, the importance of effective cybersecurity preparation has grown exponentially. To safeguard assets and protect against hacking attempts, organizations have felt the pressing need to ramp-up their security measures by mandating appropriate training exercises and informational sessions for all employees. Despite recent technological innovations that…

By Michael Hensley, Director of Professional Services Online hacking incidents have become increasingly frequent – and incredibly complex – in recent months. Phishers, scammers, and other cybercriminals have successfully exploited organizational loopholes and wreaked havoc on countless businesses – particularly those in the healthcare industry – since the outbreak of COVID-19. Today, millions of organizations rely on perimeter and endpoint…

By Pete Petrella, Director of Business Development Our friends at Datto conducted two recent studies to generate a more comprehensive understanding of managed service providers (MSPs). Titled “The Global State of the MSP Report,” over 1,800 MSP providers from around the world were surveyed. The reports gathered an abundance of data and feedback from participating organizations. From the emergence of…

By Michael Hensley, Director of Professional Services As our communities have begun taking significant strides in easing shutdown restrictions and entering new phases of reopening, many businesses have begun to follow suit. While the number of COVID-19 cases continues to drop nationwide, our nation’s economy has surged in recent weeks as restaurants, retail stores, hair salons, and other small businesses…

As businesses around the world have shifted to entirely remote workplaces due to COVID-19, Microsoft Teams has become the central workplace hub of choice for millions of employees. Commonly referred to as simply “Teams,” the platform allows workers to seamlessly collaborate on projects, take part in virtual video conferences, communicate via messenger, and easily store and share files with fellow…