By: Tom Gilmore Every business leader wants to maintain efficient IT operations while controlling costs without the headache. But how, exactly? To separate ourselves—and your business—from the competition, we deploy an intentional, active, and purpose-driven mindset to create the ultimate customer experience with our outsource helpdesk support.  Here’s how our helpdesk solutions can benefit you and your business:  Streamline Operations…

By: Tom Gilmore  Rolling out large-scale hardware and software deployments can feel like navigating a maze of costs, delays, and unexpected challenges. Without the right partner and strategy, it’s easy for budgets to spiral and timelines to slip. But it doesn't have to be that way. With the right approach, your business can achieve seamless, cost-effective rollouts—and Lume Strategies is…

Enabling companies to flexibly manage all their human resources needs, SAP SuccessFactors provides the functionalities and capabilities that HR departments need to keep their employee information organized. SuccessFactors is a cloud-based human capital management (HCM) solution from SAP—that uses a software-as-a-service (SaaS) model—to support an organization’s core HR and payroll, talent management, HR analytics and workforce planning, and employee experience management.…

The technology hiring market continues to tighten for employers and recruiters while the talent pool shrinks. In 2021, tech job postings nearly doubled while the average number of applicants shrunk by 25 percent. There are 6.5 times more IT job openings than talent available to fill them while 54 percent of IT leaders feel it’s now more difficult to hire…

More than almost any industry in the world, IT leaders were forced to make significant adjustments to become more agile and flexible during the pandemic. As remote work became the predominant work structure for millions of Americans, the tech infrastructure that needed to be deployed put a strain on IT departments nationwide. And today, as work-from-home setups remain widely utilized…

IT pundits, industry reports, and tech-related statistics are all providing the same two fundamental truths about the state of cybercrime and cybersecurity: The risk and exposure related to cyber threats are at all-time highs—and are only getting worse. Most organizations are struggling to build and maintain effective cybersecurity programs. The presence of a booming cybercrime economy cannot be ignored. As…

IT teams in education have played a heroic role across the country during this global health crisis. Schools that moved to remote learning scrambled to switch from in-person education to a virtual environment. Here are some ways that school districts (in partnership with their IT providers) have helped ease the burdens educators, students, and their families experienced with the sudden…

We all know that losing access to mission-critical processes and essential operations can be detrimental to business performance. From system failure and network outages to cyberattacks and human error, many factors can contribute to system downtime. And identifying these problems within your IT infrastructure can prove to be time-consuming and expensive. But are you aware of just how much money…

The progression of the twenty-first-century tech ecosystem has delivered significant improvements to the way our businesses operate. But in today’s day and age, we all know how stressful and confusing technology can be. Whether you’re looking to establish your organization’s cloud-based presence, troubleshoot your employees’ tech problems, or protect your business from cybersecurity threats, the slew of technological “to-do’s” can…

Data privacy and security are two initiatives that have become top priorities for business and IT leaders around the world in recent years. While maintaining a secure environment is critically important in safeguarding an organization’s private information, the shift to a remote workforce has allowed cybercriminals to cause significant business disruption. For months, hackers have effectively taken advantage of employees’…